Reach Us +441474556909


Learning from experience: a case study of clinical governance in action

Objective To share the experiences of a primary care organisation in its approach to learning from experience.Design A case study approach was used to consider the effect of the ‘learning fromexperience’ group on clinical governance within a primary care trust (PCT).Setting Lincolnshire South West PCT.Results An holistic approach was taken to consider how suggestions, complaints, near misses, risks and incidents can improve organisational learning from adverse events and lead to a more effective clinical governance system for the primary care team.This was a case study and as such relates the experience of one PCT.Conclusions This approach to a systematised learning experience from adverse events could be of value for other primary care organisations.Replication of this process in other organisations may rely on key individuals being committed to the learning process.


Anita Huddleston

Abstract | Full-Text | PDF

Share this  Facebook  Twitter  LinkedIn  Google+
Flyer image

Abstracted/Indexed in

  • Index Copernicus
  • Genamics JournalSeek
  • JournalTOCs
  • China National Knowledge Infrastructure (CNKI)
  • CiteFactor
  • CINAHL Complete
  • Social care institute for Excellence(SCIE)
  • Scimago
  • Ulrich's Periodicals Directory
  • Electronic Journals Library
  • Directory of Research Journal Indexing (DRJI)
  • WorldCat
  • Proquest Summons
  • MIAR
  • ResearchGate
  • University Grants Commission
  • Secret Search Engine Labs