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Satisfaction of Medical Doctors in Handling the Citizen’s Electronic Health Record

Objective: To estimate the extent that medical doctors and citizens make use of an application of electronic health record (EHR) over 2013-2015.

Materials and methods: Since 2006, the citizens of the health district of Ascoli Piceno (Italy) have had their own EHR assembled by retrieving health data from databases from all the health facilities available. EHR data consulting occurs through account subscription and log-in. Permission is given according to the professional profile of each subscriber.

Results: The Primary Health Care doctors normally remained logged in for 72-76 min per working day and the Emergency Department Doctors for 255-280. The Hospital Clinical Unit Doctors had been navigating through the EHR application for 5-5.5 % of their working time. 56% of the Outpatient Care Specialists logged in. Only 13% of the citizens subscribed to an account.

Conclusion: Within the context of a unified and universal health system, the medical doctors are increasingly using the EHR.


Nando Campanella, Sandro Novelli, Pierpaolo Morosini, Guido Sampaolo, Harold Wright

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